Where did you get my personal details from?

Your landlord or letting agent are legally required to provide the details of any tenants (including details of the respective tenancy agreements) to any supplier providing gas, electricity or water at their properties.

If we are providing energy to your property, you automatically enter into our terms and conditions for the supply of the gas and electricity you are consuming at your home and are required to pay for this energy.

It is also possible that one of your housemates has registered an account with us and provided your personal details this way.

Please see our Privacy and cookies policy for more information on how we look after your data.