How is my energy and water quote calculated?

Your energy and water quote is based on the information you provide during the sign up process (for example the location of the property and number of tenants) and our information on homes similar to yours.

During the Sign Up process, you can adjust the amount you pay monthly for your energy if you think you are likely to be more or less energy efficient than the average household.

For water, we will estimate what your water bills will be from your local water and sewerage supplier and divide this over the time you are with us. At the end of your tenancy, we will ensure that you will only pay what you would have paid if you had gone directly to the water and sewerage supplier plus a separate management fee as set out in our Tariffs.