Where are my gas and electricity meters?

Gas meters are generally contained in a meter box or meter cabinet located outside the premises at the front or front side of the building. If you can't locate the meter, please contact your letting agent or landlord. If your property doesn't have gas central heating, or a gas cooker, it may be that your property doesn't have a gas supply. If that's the case, let us know and we can amend your account.

Your electricity meter might be located inside or outside. If your meter is not mounted outside where the power lines come into your home,it may be located in your basement, utility room, porch or garage.

If you live in an apartment building or other multiple-family dwelling, the meters for your building likely to be grouped together in one place. Each meter should be labeled according to the unit it serves. Please make sure you read the correct meter.

If you are still struggling to locate your meter, your landlord or letting agent should be able to help you.