How long does it take to set up an account and how long will it take until my account is active?

There are two options when you create your account. You can either Fast-track or proceed as normal meaning we start activating your chosen services from the point the last person in your house signs up.

Fast-track means that you are happy for us to start ordering all your services without the sign up of your other housemates. We will start billing them once they have also signed up but this does not delay your services starting.