Can I change the amount I pay each month?

We wouldn’t recommend decreasing your monthly quote as it is very easy to under-estimate consumption in a multi-occupancy property. You will only pay for what you have actually used at the at the end of your contract. If you have used more you will pay a difference and if you have used less we will refund every penny of the difference. A good way to track what you are using is by adding regular readings on the ‘my readings’ page and then check out the ‘my usage’ page. Our usage graph will not only let you know what you’ve consumed compared to your payment but it will also predict your position at the end of your contract.