Why do I have to pay the last tenants‘ provider if I’ve chosen you?

We will start billing you from the point we have taken over the energy at your property. If this date is past the start date of your liability it will mean you will have an amount to pay your previous provider (usually small). The energy company that provided the last tenants’ energy will still be providing your property until you switch supplier. The sooner you set your account up with us the better!