What is your cancellation policy?

There are different time frames depending on service.

Energy, water and broadband can be cancelled free of charge within 14 days of sign up. A TV license can be cancelled within 30 days.

If you do wish to leave Glide for any reason, we will treat the request promptly and make the process as smooth as possible. We'll try and work out why you want to leave and see if there is anything we can do to help. Please call 0333 666 5555 to confirm the cancellation request and to see if/what fees would apply to your account.