How long does it take for my account to be closed and to receive my final statement?

We will close your account within 6 weeks from the date on which your Glide account ends (or from when you provide final meter readings if this is later). Please note that if you don’t inform us until after you’ve already moved out, this will take from 6 weeks from the date you informed us of your tenancy ending.

It is really important that you provide final meter readings on the day that you move out of your home and remember to return your router if you have Glide broadband.